POLITIKA ZASEBNOSTI
1. INTRODUCTION
2. DATA COLLECTED
DATA STORAGE LOCATION
We are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy.
REGISTRATION DATA
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
PURCHASE DATA
To receive product support, you have to have one or more Envato/AncoraThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.
SUPPORT DATA
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
COMMENTS
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
CONTACT FORM
Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
GOOGLE ANALYTICS
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. EMBEDDED CONTENT
YOUTUBE
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. PIŠKOTKI
KAJ SO PIŠKOTKI?
Ta pravilnik o piškotkih pojasnjuje, kaj so piškotki in kako jih uporabljamo, katere vrste piškotkov uporabljamo, tj. katere podatke zbiramo s piškotki in kako se ti podatki uporabljajo, ter kako upravljati nastavitve piškotkov.
Piškotki so majhne besedilne datoteke, ki se uporabljajo za shranjevanje majhnih informacij. V vašo napravo se shranijo, ko se spletno mesto naloži v vaš brskalnik. Ti piškotki nam pomagajo, da spletno mesto pravilno deluje, da je bolj varno, da zagotovimo boljšo uporabniško izkušnjo in razumemo, kako spletno mesto deluje, ter analiziramo, kaj deluje in kje so potrebne izboljšave.
KAKO UPORABLJAMO PIŠKOTKE?
Kot večina spletnih storitev tudi naše spletno mesto uporablja piškotke prve in tretje osebe za več namenov. Piškotki prve osebe so večinoma potrebni za pravilno delovanje spletnega mesta in ne zbirajo nobenih vaših osebnih podatkov.
Piškotki tretjih oseb, ki se uporabljajo na našem spletnem mestu, so večinoma namenjeni razumevanju delovanja spletnega mesta, vaši interakciji z našim spletnim mestom, zagotavljanju varnosti naših storitev, zagotavljanju oglasov, ki so za vas relevantni, ter vam na splošno zagotavljajo boljšo in izboljšano uporabniško izkušnjo ter pomagajo pospešiti vaše prihodnje interakcije z našim spletnim mestom.
VRSTE PIŠKOTKOV, KI JIH UPORABLJAMO
Uporabljamo nujne piškotke, ki so ključni za osnovne funkcije spletne strani in spletna stran brez njih ne bo delovala na svoj predviden način.Ti piškotki ne shranjujejo nobenih osebnih podatkov, ki bi jih bilo mogoče identificirati. Poleg nujnih uporabljamo tudi funkcionalne in oglaševalske piškotke. Funkcionalni piškotki pomagajo izvajati določene funkcionalnosti, kot so skupna raba vsebine spletnega mesta na platformah družbenih medijev, zbiranje povratnih informacij in druge funkcije tretjih oseb. Oglaševalski piškotki se uporabljajo za zagotavljanje obiskovalcev s prilagojenimi oglasi na podlagi strani, ki so jih obiskali prej, in za analizo učinkovitosti oglaševalske akcije.
Nastavitve piškotkov lahko spreminjate s klikom na gumb nastavitve piškotkov pred potrditvijo. Po potrditvi spreminjanje nastavitev ni več mogoča. Poleg tega različni brskalniki omogočajo različne načine blokiranja in brisanja piškotkov, ki jih uporabljajo spletna mesta. Za blokiranje/izbris piškotkov lahko spremenite nastavitve svojega brskalnika. Spodaj so navedene povezave do podpornih dokumentov o upravljanju in brisanju piškotkov iz glavnih spletnih brskalnikov.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
Če uporabljate kateri koli drug spletni brskalnik, obiščite uradne dokumente za podporo vašega brskalnika.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
ENVATO PTY LTD
For the purpose of validating and getting your purchase information regarding licenses for our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
TICKSY
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. HOW LONG WE RETAIN YOUR DATA
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR RIGHTS
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. THIRD PARTY WEBSITES
AncoraThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
12. SPREMEMBE
Ta pravilnik o zasebnosti lahko občasno spremenimo. Ko bomo spremenili ta pravilnik o zasebnosti, bomo to stran ustrezno posodobili in od vas zahtevali, da sprejmete spremembe, da boste lahko še naprej uporabljali naše storitve.